Current
CANCELLATION CODITIONS

The following conditions apply to our standard rate for the 2023/24 winter season, depending on the day of arrival:
Arrival 01.12.2023 up to and including 22.12.2023
Arrival 13.01.2024 up to and including 26.01.2024
Arrival 02.03.2024 up to and including 15.03.2024
Arrival 13.04.2024 up to and including 20.04.2024

  • up to and including 28 days before the date of arrival: cancellation free of charge
  • 27 days to 8 days prior to the date of arrival: 75% of the arrangement price
  • within the last 7 days before the day of arrival: 100% of the arrangement price

Arrival 23.12.2023 up to and including 12.01.2024
Arrival 27.01.2024 up to and including 01.03.2024
Arrival 16.03.2024 up to and including 12.04.2024

  • up to and including 42 days before the date of arrival: cancellation free of charge
  • 41 days to 28 days before the date of arrival: 50% of the arrangement price
  • 27 days to 8 days before the date of arrival: 75% of the arrangement price
  • within the last 7 days before the date of arrival: 100% of the arrangement price

The following conditions apply to our standard rate for the 2024/25 winter season, depending on the day of arrival:
Arrival 29.11.2024 up to and including 20.12.2024
Arrival 11.01.2025 up to and including 24.01.2025
Arrival 22.03.2025 up to and including 04.04.2025

  • up to and including 28 days before the day of arrival cancellation free of charge
  • 27 days to 8 days before the day of arrival 75% of the arrangement price
  • within the last 7 days before the day of arrival 100% of the arrangement price

Arrival 21.12.2024 up to and including 10.01.2025
Arrival 25.01.2025 up to and including 21.03.2025
Arrival 05.04.2025 up to and including 26.04.2025

  • up to and including 42 days before the day of arrival free cancellation
  • 41 days to 28 days before the day of arrival 50% of the arrangement price
  • 27 days to 8 days before the day of arrival 75% of the arrangement price
  • within the last 7 days before the day of arrival 100% of the arrangement price

The above conditions also automatically apply to all bookings made before the adjustment of the cancellation conditions (01/24).

Apart from the above-mentioned periods, the regular terms and conditions will apply as follows:
According to § 18 Abs 1 Z 10 FAGG (Federal Act on Distance Selling and Contracts concluded outside of Business Premises) there is no right of withdrawal according to § 11 FAGG for this contract conclusion. A withdrawal of the contracting party is therefore exclusively governed by the following paragraphs.

Up to 3 months prior to the agreed date of arrival of the guest at the latest, the accommodation contract may be cancelled without payment of a cancellation fee by means of a unilateral declaration by the Party.

Outside the period specified in the previous paragraph, cancellation by unilateral declaration of the Party is possible only upon payment of the following cancellation fees:

  • up to 1 month before the day of arrival 40% of the total arrangement price;
  • up to 1 week before the arrival date 70 % of the total arrangement price;
  • in the last week before the arrival date 90 % of the total arrangement price.

EXCEPTION: If you have booked our Non Refundable Rate, it is not cancelable or changeable. In case of cancellation or no-show, 100% of the cost will be retained.

We use cookies

We use cookies on our website. Some of them are essential for the proper functioning of the website, other cookies help us to improve our online offering and your user experience. Privacy policy.

Accept cookies Exclude cookies

We use cookies

We use cookies on our website. Some of them (e.g. for the shopping cart) are absolutely necessary, while others help us to improve our online offering and operate it economically. Essential cookies enable us to run the website smoothly. Statistical cookies analyse information anonymously. Marketing cookies are used, among other things, by third parties to deliver personalized advertising. You can accept this or refuse by clicking on the button " Essential cookies only". The settings can be accessed at any time, and cookies can also be deselected at any time. Find more information in our privacy policy.

Accept all cookies Essential cookies only

Cookie overview